Christine Clarke, who previously worked at UM Shore Regional Health for 15 years, has returned health care network in the new, regional position of service excellence coach-trainer. Clarke, who resides in Easton, was director of Leadership and Workforce Development at Shore Regional Health in 2015 when she became director of Leadership and Organization Development/Consulting Services for the University of Maryland Medical System.
“Christine’s return is an exciting development for everyone at UM Shore Regional Health,” says Susan Coe, senior vice president, Human Resources and chief experience officer. “Our organization knows firsthand how effective she is in motivating people and teams to achieve higher goals, and in providing the tools to make their success possible. In her new role, she will educate leaders, team members, volunteers, and other stakeholders in the tools and tactics of our Patient, Family, Team Member, and Physician Engagement programs.”
“I’m thrilled and honored to be back on the Shore full-time and in this new role as service excellence coach–trainer,” says Clarke, who began her new position on October 3. “I am looking forward to working with everyone at UM Shore Regional Health to achieve positive changes in the culture of our organization that will improve the care of our patients and the environment in which we provide that care.”
Clarke’s professional credentials include: certification from the University of Maryland/University College as a Training and Development Specialist; a Human Performance Improvement Specialist Certificate (HPI) from the American Society for Training and Development (ATD); and completion of the Leadership Development Institute offered through the University of Maryland/ University College and Center for Creative Leadership in North Carolina; and the ACTP certificate in Leadership Coaching from Georgetown University. ACTP is one of the few coaching programs accredited by the International Coach Federation (ICF), the largest worldwide resource for business and personal coaches. In addition, she completed the Associate Certified Coach (ACC) designation with the ICF.
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