UM Shore Regional Health Earns Joint Commission Gold Seal of Approval

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University of Maryland Shore Regional Health has announced that it has earned The Joint Commission’s Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. A symbol of quality that reflects an organization’s commitment to providing safe and effective patient care, the Gold Seal of Approval® applies to UM Shore Regional Health’s three hospitals, Shore Emergency Center at Queenstown, the Cancer Center, two home care agencies,  two ambulatory surgery centers, and inpatient and outpatient behavioral health programs.

UM Shore Regional Health underwent a rigorous, unannounced onsite survey in November, 2018. During the review, a team of Joint Commission expert surveyors evaluated compliance at all sites with standards related to several areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management.

“UM Shore Regional Health is pleased to achieve re-accreditation from The Joint Commission, the premier health care quality improvement and accrediting body in the nation,” said Ken Kozel, president and CEO. “Team members from our three hospitals and many outpatient facilities throughout the five county region we serve work together to adopt and implement best-practice approaches that will improve care for our patients and enhance the health of our communities. I am grateful to our Medical Staff and volunteers, our Board, and staff members at all levels of our organization for their continued commitment to making Shore Regional Health ‘Where the Health of the Eastern Shore Comes First.’”

The Joint Commission has accredited hospitals for more than 60 years. More than 4,000 general, children’s, long-term acute, psychiatric, rehabilitation and specialty hospitals currently maintain Joint Commission accreditation, which is awarded for a three-year period. In addition, approximately 360 critical access hospitals maintain accreditation through a separate program. The Joint Commission’s hospital standards are developed in consultation with health care experts and providers, measurement experts and patients. The standards are informed by scientific literature and expert consensus to help hospitals measure, assess and improve performance

“Joint Commission accreditation provides hospitals with the processes needed to improve in a variety of areas from the enhancement of staff education to the improvement of daily business operations,” said Mark G. Pelletier, RN, MS, chief operating officer, Division of Accreditation and Certification Operations, The Joint Commission. “In addition, our accreditation helps hospitals enhance their risk management and risk reduction strategies.”

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at

As part of the University of Maryland Medical System (UMMS), University of Maryland Shore Regional Health is the principal provider of comprehensive health care services for more than 170,000 residents of Caroline, Dorchester, Kent, Queen Anne’s, and Talbot counties on Maryland’s Eastern Shore. UM Shore Regional Health’s team of more than 2,500 employees, medical staff, board members, and volunteers works with various community partners to fulfill the organization’s mission of Creating Healthier Communities Together.

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