Homestead Manor, an Assisted Living facility on Maryland’s Eastern Shore unveiled a new system wide change to improve quality of care and increase customer service to both residents and their families. Christine Harrington, Homestead Manor’s Administrator is leading the way for technology changes at the facility. Her vision is that technology advances will allow staff more time to give hands on assistance which enhances each person’s quality of life. She also believes that the technology changes Homestead Manor installed will ensure proper documentation, reduce risk and increase profitability. Homestead Manor has become the only Assisted Living facility in Maryland offering the Care Tracker System. Homestead is also offering an electronic medication monitoring system in partnership with Craig’s Pharmacy.
Using only paper documentation, Homestead found it challenging and labor intensive to identify trends, identify changes in resident’s needs and provide timely communication with both the family and the staff involved in a residents’ care. With CareTracker we can see current information, enabling us to provide updated changes to Service Plans as trends are identified. CareTracker enables communication throughout all shifts and departments and ensures uniformity and enables us to be proactive with issues. Care Tracker enables documentation throughout the day and provides reminders to staff for any missing data. “When you have no missing documentation it makes it hard to have deficiencies in an Assisted Living survey, and Care Tracker eliminates that possibility.”
The Care Tracker implementation process includes two-days of onsite training, after which an organization is up and running. Because it provides pictures, profiles, reminders, videos and uses a touch screen CareTracker is a user friendly device for all levels of employees. Since implementing CareTracker Homestead Manor staff has been more efficient and spend more quality time with each resident.
Homestead Manor Assisted Living offers personalized care for your loved one. Over 50 spacious resident suites, each with their own private patio and fully accessible bathrooms. State of the art infrastructure through Care Tracker and Medication Management assures your love one is well taken care of along with on-site doctor visits and physical therapy. Residents enjoy a full range of activities and social activities so they can live life in full bloom. Homestead Manor is located at 410 Colonial Drive, Denton, MD 21629 For more information call 410-479- CARE(2273) or www.homesteadassistedlivingdenton.com